Frequently Asked Questions


What is the difference between a jailbreak and unlock?

Though they may seem quite similar, but it's important to understand the difference between a Jailbreaking your iphone and Unlocking your iphone. When you unlock your phone, you can use it on any network to make and receive phone calls and text messages. You are not restricted to just AT&T or Verizon. Plus, you can go overseas and insert a local sim card and use your phone on local networks. When you jailbreak your phone, you are programming your phone to use additional software and you can have access to more apps. Apple restricts your phone in a way in which you have to buy all the apps from Apple store. By jailbreaking, you can bypass that restriction and you are able to use your phone to its full potential without paying extra money or following any restrictions imposed by the phone manufacturer. In a nutshell, jailbreaking your iphone also enables it to be unlocked because then you can modify the internal software just enough to remove the limitations imposed by the manufacturer.

What payments do you accept?

You can pay with your Paypal account or any credit card. We use Paypal for payment processing and you can use the balance in your Paypal account or use any major credit card in order to make a payment. If you don't have a Paypal account, no worries, you do not need a Paypal account. Simply enter your credit card information on the secure payment page to place your order.

What is your refund policy or service guarantee?

Customer satisfaction is our #1 priority. If you have any problem using our service we highly recommend you contact us by using the contact form provided within the members area. We have really fast response times and we will do our best to take care of any issues you may have. If you are still not satisfied, you can request a refund and we'll gladly provide one.

Which iPhone models does your service support?

iPhone models supported are : iPhone 4S, 4, 3GS, 3G, and 2G

Does it matter if I have a MAC or a PC?

It does not matter whether you use a MAC or a PC to use our unlocking software. Our solution works no matter you are using a windows based PC or a MAC. You are fully able to unlock your phone regardless of your computer's operating system. Our guides are accessible for either platform.

I'm not a computer expert, Would I still be able to use your services?

The unlock process is a very quick, easy, and simple process and you do not need to be a computer expert to utilize our services. Our software and guides are very easy to follow. The step by step process makes it a breeze regardless you are a computer expert or a newbie.

How easy (or difficult) is it to jailbreak my phone?

When Apple introducted the iPhone, it was difficult in the early days to jailbreak or unlock your phone. Now there are softwares that totally automate jailbreaking your iPhone or other Apple devices. Once jailbroken, you are able to enjoy full features of your iPhone, iPod Touch, or iPad.

How many phones can I jailbreak or unlock after I buy your service?

You only pay a one time fee of $19.95 and you are able to use our service to unlock or jailbreak as many phones or devices you want. There is no limit.

Is there any waiting involved to unlock or jailbreak my phone?

Unlike some other vendors we do not make you wait to unlock or jailbreak your phone. Right after you buy our service, you access our members only area and you are on your way to unlocking as many devices are you want, all for a low one time fee.

Would I need to buy your services again if there is an iOS update or if I change phones?

No. You only pay once and you can use our members area to update or upgrade whenever there is an iOS update or if you change phones. We constantly update our members area to help our existing members use our services whenever there is an iOS update. If you change phones, or if you wish to jailbreak or unlock more devices, you are welcome to use the members area to do so.

Will this break my iPhone warranty?

There is no need to worry. All changes made to your phone are software based which can be easily "reversed" when there is a need. That does not void your iPhone warranty.

Which iOS'es can be unlocked or jailbroken using your solution?

All iOS's can be unlocked or jailbroken using our solution including the latests iOS up to 5.1.1.